Terms and Conditions
*Gunnebo Livs AB*
Centrumvägen 23, 59375 Gunnebo, Sweden
Telephone: 07 90 487 587
CVR: SE5594319781
### Payment
Gunnebo Livs AB accepts online payment via Visa, Mastercard and Paypal.
Unless otherwise agreed or specified in your order, payment will only be charged to your account when the physical product is shipped or the virtual product is created.
#### Number of reservations
When using a payment card, a reservation is made for the amount transacted. This amount is reserved until the webshop processes and ships your order. When the order is shipped, the money is deducted from the account. The booking time depends on the product/service.
#### Bank card authorization
With a debit card, you will be able to see that the money has been reserved in your account and your available amount will appear as less there. If you or the webshop cancel your order later, the webshop cannot withdraw the money, but the booking will be valid for a certain time. Please note that only your bank (or card issuer) can cancel the booking.
#### Credit Card Authorization
The money will only be debited to your account and shown in your overview when the webshop processes and withdraws the payment for your order.
All amounts on the website include VAT. The website uses the following currencies for pricing:
Sweden - Kronor (SEK)
Gunnebo Livs AB uses a secure payment server that encrypts all information with SSL protocol, which means that your data is secure and cannot be read by other strangers.
### Delivery
The delivery time for your order is 60 minutes.
### Right to opt out
*No refunds or returns accepted* for products purchased from the website. Please ensure your order is correct before completing your purchase.
### Right to complain
In accordance with the Swedish Purchase Act, the products have a 2-year warranty. The right to complain applies to all errors in software, materials and manufacturing.
Complaints about errors and defects must be reported to Gunnebo Livs AB within a reasonable time after receiving the goods. Here max. A reasonable time is two months, unless otherwise agreed. We will refund reasonable shipping costs.
In the event of incorrect or unusual use of the product, the complaint is void.
Gunnebo Livs AB covers the return costs to a reasonable extent.
When returning, contact the company:
*Gunnebo Livs AB*
Centrumvägen 23, 59375 Gunnebo, Sweden
Phone: 07 90 487 587
Complaints sent against cash on delivery will not be accepted.
### Customer and privacy policy
We do not resell personal data and we do not disclose your personal data to others, they are only stored in our customer directory. You can have your information deleted at any time.
We need the following information for you to enter into an agreement with Gunnebo Livs AB:
- Name
- Address
- Telephone number
- Email address
We register your personal data in order to deliver the goods to you. Personal data is registered in Gunnebo Livs AB and stored for up to five years, after which the data is deleted.
When personal data is collected through our website, we always ensure that this is done by providing your express consent so that you can be informed of exactly what information is being collected and why.
Gunnebo Livs AB's manager and employees have the right to access the information registered about you.
We do not store or transmit customer information encrypted.
As a registered member of Gunnebo Livs AB, you have the right to object to the registration at any time. You also have the right to know what information is being recorded about you. You have these rights according to the Personal Data Act and your questions regarding this should be sent to info@gunnebolivs.com
At https://www.gunnebolivs.com, cookies are used to optimize the website and its functionality to make your visit as easy as possible.
You can remove cookies from your computer at any time, see Webshop Cookies and Privacy Policy instructions.
### Daily statistics
At https://www.gunnebolivs.com daily statistics are used, which means that a statistical system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.
